TERMS OF SERVICE
This website is operated by Collective Skin Care. Throughout the site, the terms “we”, “us” and “our” refer to
Collective Skin Care. Collective Skin Care offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
GENERAL TERMS & CANCELLATION POLICY
We ask that you arrive on time for your treatment.
Should you arrive late, your appointment may need to be shortened to avoid inconveniencing other clients. No price adjustment will be provided in such cases.
A credit card is required to secure your appointment time. We request 24 hours notice for cancellations or appointment changes. Cancellations within 24 hours of the scheduled service are subject to a charge equal to 100% of the booked appointment. We are a small business and we pay our therapists fairly, last minute cancellations and no-shows impact us and the therapist you have booked with significantly. Thank you for your kind consideration.
We cannot accommodate children or pets during your treatment. Please arrange for their care prior to your visit.
We reserve the right to refuse service to anyone for any reason at any time. All descriptions of Services or Service pricing are subject to change at anytime without notice, at the sole discretion of Collective Skin Care.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the Service is provided, without express written permission by Collective Skin Care.
My facial with Kathryn was wonderful. She was extremely lovely and knowledgeable. Not only did my skin look great following the treatment, but I felt pampered and relaxed. I will definitely be back.
I have visited skin care professionals for more than 15 years and I have never had a service as complete, accurate and tailored to my own needs as the one I received here, thank you so much for your amazing help and guidance!
Kathryn delivered an amazing facial. A fabulous experience that I will recommend to all my friends.
Kathryn is by far the best esthetician in Vancouver! She is the utmost professional, always warm and welcoming. She has truly mastered her skills in all of the services she offers and always puts her clients’ interests and needs first. I have been going to Kathryn for over 2 years now and I recommend her to everyone without hesitation.
These treatments are like medicine.
With her warm, open and gentle presence, she has a way of nurturing. Her service has been of consistent high quality. Her work is thorough. She genuinely cares about the well-being of her clients. I very much look forward to sessions with her!
I imagine this must be what morphine feels like.
Kathryn is a pro: personable, professional, and knowledgeable. This comprehensive facial addressed my concerns and was the best treatment I have ever received. I will definitely be back!
Kathryn has an incredible amount of natural poise and warmth. These assets combined with Kathryn’s outstanding talents as an esthetician are the reasons that I continue to be a regular client. I trust Kathryn with my sensitive skin as she is professional, personable and knowledgeable, and always takes exceptional care of my needs.